Teatro Mars

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Jaizz Tickets

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Important tip

You can now check your tickets on the 'My Tickets' page or on the Zig app on your phone.

{{firstName}}, your order {{token}} is completed!

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Use the courtesy code to redeem your ticket at no cost. Enter the code exactly as you received it and tap Redeem to release the ticket to your account.

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Tickets

In the Zig app, you can add more balance anytime — simple, fast, and no waiting in line.

Track your reserved balance, view your spending in real time, and check all your transactions directly from your phone.

Download the Zig app to add balance

On the day of the event, your reserved balance will be available on the Zig Digital Card.

Scan the QR code next to it using your phone's camera:

Add the Zig Digital Card to your wallet

Click on the buttons below to download or print your tickets.

View your reserved balance, monitor spending in real time, check your transactions, and add balance whenever you want.

Reserved Balance is the amount you add in advance to use during the event {eventName}.

Your balance will be reserved and released on the day of the event ({eventDate}). Arrive at the event ready to enjoy, without waiting in top-up lines.

How does reserved balance work on the Zig Digital Card?

Events that already happened show up here for you to check later.

When your next experience is confirmed, it'll show up here

On the day of the event, your balance will be available on your Zig Digital Card. Simply tap your phone at the point of sale and pay instantly.

My tickets

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The deadline to transfer this ticket, set by the producer, has expired.

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Event unavailable for transfer

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Since this ticket has been cancelled, it cannot be transferred.

Ticket cancelled

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This ticket has reached the maximum number of transfers allowed for this event.

Transfer limit reached

There is already a transfer awaiting acceptance for this ticket.

Transfer pending

Your ticket for {eventName} has been canceled, because the buyer requested the refund of the purchase.

If you have any questions, contact the person who transferred the ticket to you or contact our support.

The buyer requested the refund of the purchase, and the cancellation of your ticket is in processing.

The cancellation of your ticket is in processing

Your refund request has been registered and is in processing phase.

Once the refund is completed, we will send a notification to your registered email: {email}.

We are processing the refund of order {orderNumber}

The purchase value has been refunded and will follow the refund rules according to the payment method used.

We have sent all the details to your registered email: {email}.

The order {orderNumber} has been refunded

Order Details

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My Profile

The purchase limit per person has been reached, according to the organization's rules.

You have already guaranteed all the allowed tickets for this event

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The tickets for {event} are now available in “My tickets”.

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{sender} wants to transfer {count, plural, =1 {# ticket} other {# tickets}} so you can enjoy {event}.

By declining, the tickets go back to {sender} and the transfer is cancelled.

Are you sure you want to decline {count, plural, =1 {the ticket} other {the tickets}}?

The transfer was cancelled and the tickets were automatically returned to {sender}.

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The window to refund to your card has expired — the bank limits this operation. That's why we'll refund you via PIX: it's safe and the amount is the same.

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For your security, the PIX refund is only made to your account's tax ID. If the tax ID is not correct, or if you don't have one, support will sort it out with you.

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Amount back in your account

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The purchase value ({value}) will be refunded according to the payment method used, except the fees ({fees}), which will not be refunded following our

The purchase value ({value}) will be refunded in full according to the payment method used, following our

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Age restriction

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Legend

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{count, plural, =1 {The transfer was not canceled and is still active. Please try again in a few moments.} other {None of the transfers were canceled and they are all still active. Please try again in a few moments.}}

{count, plural, =1 {We could not cancel the transfer} other {We could not cancel the transfers}}

By confirming, the transfer of {total} ticket(s) will be canceled and they will return to your “Available” tab.

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